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Sunlight Medicine

FAQs Part I

You’ve Got Questions ?

 

We’ve Got Answers

How do I schedule appointments?

  • Please, email your request for an appointment including your name, age, telephone number, and name of your insurance. If self pay, you will receive a telephone call to discuss the fees for services you are seeking.

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hello@sunlightmedicine.com

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Or call (727) 266-8895

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  • You will receive an email explaining how to complete the electronic questionnaires and consent forms on your smart phone, tablet or computer.​

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  • No printer required. You can upload images of insurance cards,  state photo ID and any additional documents you would like to share with your Sunlight Medicine provider onto our secure HIPAA compliant  encrypted digital vault.

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Will my insurance cover my visit?

  • Please contact your insurance company or us to confirm if we are in-network providers for your particular carrier.

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  • If our service is out of your health insurance network, a Superbill with the required codes will be happily provided for you to submit to your insurance company or Flexible Health Spending Account for potential reimbursement.

     

  • To clarify your specific benefits, please contact your health insurance company prior to your first visit by calling the telephone number on the back of the insurance card.​

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How much does it cost?

  • At Sunlight Medicine, it is our goal to help as many people as possible who seek our assistance with affordable prices. If not using insurance, please call or email for our price list of the services you are seeking and detailed information about the subscription plan offered.

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  • ​​Payment of any out of pocket fee not covered by insurance is required before the beginning of the appointment.

Appointment cancellation policy?

  • We understand life is hectic and unpredictable. However, we must ensure the limited time available is used providing care to as many patients as possible.  By imposing significant penalties, we hope to motivate patients to give us adequate notice to schedule other patients waiting for an earlier appointment.​ â€‹

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  • During the initial intake process, further information with specific details will be  provided in writing and discussed to ensure clear understanding of practice policies and provide ample opportunity to ask any additional questions.

Do you provide letters or disability and FMLA forms, etc?

  • Thank you for your understanding that given the large number of patients who must be seen within each year's limited hours, we must devote the time solely to clinical practice meeting with patients about their health conditions, managing medication prescriptions, communicating with pharmacy staff, obtaining insurance companies' approval to pay for patients' medications and coordinating care with other healthcare providers.

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  • Another healthcare provider must be sought if require the completion of administrative documents and letters including but not limited to: short-term/long-term disability forms, FMLA forms, school accommodation letters, Emotional Support and Service Animal letters.

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  • We do not provide evaluations or letters to be submitted to third parties including but not limited to legal, employment, parental custody or other administrative purposes.

What if I have other questions?

We are glad to help answer any other questions you may have related to this process. Please feel free to email us on any topic and we will do our best to help!

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No Need to Go Anywhere

Just Kick Off Your Shoes

Give Yourself a Refreshing Drink

Take a Breath

&

Tell Your Story

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